Privacy Policy (Datenschutzerklärung)

Last updated: 06/01/2025


1. Data Controller Information

  • Name: (CGY)

  • Business Address: Saarland, Germany

  • Contact Details: business.cgwhy@gmail.com

2. Data We Collect
We collect personal data in the course of our business operations, including:

  • Contact Information: Email addresses, names, phone numbers.

  • Payment Information: Credit card details, PayPal account information, and other payment-related data (stored via secure payment processors).

  • Account Data: User login information, customer profile details (for course registrations, purchases, etc.).

  • Other Data: Cookies and tracking data for site analytics (Google Analytics, etc.).

3. How We Use Your Data
We use the collected data for the following purposes:

  • Order Processing: To process purchases, payments, and deliveries.

  • Account Management: To create and manage your user account and grant access to services (e.g., online courses).

  • Marketing: To send promotional emails, newsletters, and updates about new products or services.

  • Customer Support: To respond to inquiries and provide support for purchased services.

  • Legal Obligations: To comply with legal requirements (e.g., tax reporting, dispute resolution).

4. Data Sharing and Third Parties
We may share your data with third-party providers who assist us with the following services:

  • Payment Processing: PayPal, Stripe, and other payment gateways.

  • Shipping Providers: For processing orders and shipping physical goods.

  • Email Marketing Services: Mailchimp or similar services for newsletters and email marketing.

  • Web Analytics: Google Analytics or other analytics providers for improving website performance and marketing.
    We ensure that third parties who process your data are compliant with GDPR and maintain a high level of data security.

5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law (e.g., tax records).

6. Data Security
We implement technical and organizational measures to ensure the security of your data, including encryption and secure storage practices. However, no method of data transmission over the internet or data storage can be guaranteed to be 100% secure, and you share personal information at your own risk.

7. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:

  • Access: You can request information about the data we hold about you.

  • Correction: You can request correction of any incorrect or incomplete data.

  • Deletion: You can request that we delete your data in certain circumstances (e.g., if the data is no longer needed).

  • Restriction: You can request restrictions on how we process your data.

  • Data Portability: You can request a copy of your data in a machine-readable format to transfer to another service.

  • Objection: You can object to the processing of your data for direct marketing purposes.

8. Cookies and Tracking
Our website uses cookies to enhance the user experience. Cookies are small text files placed on your device that collect data for analytics, advertising, and website functionality. You can control cookie settings in your browser.

  • Google Analytics: We use Google Analytics to track website usage data.

  • Mailchimp and Other Marketing Platforms: Cookies are also used for tracking email campaign performance.

Certainly! Here’s the reworked Section 6: Email Marketing and Tracking Tools with the added clauses for email marketing compliance and use of tracking tools like Google Analytics.

9. Email Marketing and Tracking Tools

Email Marketing Compliance
We use email marketing tools, such as Mailchimp, to send promotional and transactional emails to customers who have subscribed to our newsletter or opted in for marketing communications. These tools are fully compliant with the General Data Protection Regulation (GDPR) to ensure that your data is processed securely and with respect for your privacy rights.

  • Data Processing: When you sign up for our newsletter or marketing emails, we collect your email address and any other information you provide (such as your name). This data is stored with our email marketing provider, which processes it only for the purpose of sending relevant communications.

  • Opt-In Consent: You will only receive marketing emails from us if you have explicitly opted in. You can unsubscribe from our email list at any time by clicking the "unsubscribe" link in any of our marketing emails or by contacting us directly.

  • Retention: We will retain your email data only as long as you remain subscribed. Once you unsubscribe, your data will be promptly removed from our email marketing system.

  • Third-Party Providers: We use Mailchimp or other GDPR-compliant email marketing services to send marketing communications. These providers are bound by agreements that ensure your data is protected, and they will not share it for any unauthorized purposes. For more information on Mailchimp’s privacy practices, you can review their Privacy Policy.

Cookies and Tracking Tools (e.g., Google Analytics)
To improve your experience on our website and better understand how users interact with our content, we use tracking tools such as Google Analytics and similar technologies. These tools collect anonymized data to help us optimize the website and enhance our services.

  • Google Analytics: Google Analytics helps us track how visitors use our website by collecting anonymous data, such as the pages you visit and the actions you take while browsing. This data is used to improve our website performance and user experience.

  • Cookies: Google Analytics uses cookies to collect this information. Cookies are small files placed on your device that track your activity on our site. You can manage or disable cookies through your browser settings at any time.

  • Data Processing and Retention: The data collected through Google Analytics is anonymized and processed by Google. We do not share personally identifiable information with Google Analytics. You can read more about Google’s privacy policy here: Google Privacy Policy.

  • Cookie Management: You can control the use of cookies by adjusting your browser settings or using browser tools to manage cookies. However, disabling cookies may limit some functionalities of the website.

10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any linked websites.

11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page, and the updated date will be noted at the top of the page.